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Work From Home Jobs Many full-time jobs with pensions, health insurance, and vacation benefits are done online. You can find these jobs on job sites, with staffing agencies, and by networking at professional events. Review each listing carefully. Find out if the job is salaried or based on commission. Also, determine what equipment you'll need, and whether traveling is required. Customer Service Representatives from Work-at-Home Customer service reps are responsible for communicating with customers via phone, email or live chat. They answer questions, confirm orders, and offer support for products. They deal with complaints and issues in a timely fashion. They may be required to make decisions based on company policies and procedures. These roles are typically located in call centers however, some employees work from home. Companies like ADT Security, Pearson Education and Williams-Sonoma employ remote customer service agents to assist their customers with technical issues. These are usually entry-level jobs which require no previous experience. Some positions offer an initial price of $13/hour. Other customer service jobs that are based at home require at least a high school diploma or equivalent and provide training from the employer. Kelly Services is a workforce management company that offers direct-hire, temporary and contract staffing. They recruit remote customer support agents to support a variety of industries that include accounting, insurance, administrative support, nonclinical healthcare and supply chain management. Marketplaces for freelancers online like Upwork and 5rr provide a variety of remote customer service jobs. You can also look for local and virtual job fairs and events to meet potential employers in your region. These types of events can be a great way to network and get access to jobs in customer service that are not advertised. To be a successful representative in customer service, you need to be comfortable in communicating with people from around the world. You should be able to explain complicated topics in a simple to understand way. You should be able to offer solutions that are efficient and affordable, while maintaining the integrity of your brand. Other skills that are essential include the ability to stay focused, follow a script and take charge of your daily tasks. You'll need a quiet work space and a reliable internet access. Cleaning and organizing your supplies is helpful. Insurance Customer Service Representatives Insurance companies rely on a range of customer service professionals. They act as the main contact point for customers, and their role is to uphold the features that differentiate a company from its competitors. Some companies, for example offer assurance that a representative will always be available to answer your calls and others state that all policy-related questions are resolved quickly. These professionals are usually well-versed in the policies they offer and how their company operates. The qualities that an insurance customer service representative requires include active listening, empathy communication and the ability to effectively and quickly process information. Some of these workers could have to deal with customers who are unhappy or frustrated and it is crucial that they can connect with these people. The representatives also need to be able to explain complex insurance terms in a clear and concise manner to their customers. Many of these professionals work in telephone call centers, but some may also interact with customers through live chat, email or other methods. Some of these employees specialize in one type of interaction, while others manage calls, emails, and live chat at the same time. Customers can call with questions regarding coverage, billing or claims according to the nature and amount of their insurance policy. Certain employees are required not only to respond to customer inquiries, but also answer frequently asked questions, and provide specific guidelines on how to deal with complaints. They may also be required to make modifications to a customer's account, such as changing the address or rescinding an agreement. Full Guide have to check the customer's information within the company's database in order to respond to inquiries and complaints. Although the qualifications needed to get a job as an insurance customer service rep differ, the majority of jobs require at minimum an high school diploma. Some employers prefer candidates with a bachelor's or master's degree, but on-the job training is generally offered to entry-level workers. The job is stressful because the representatives have to respond to complaints from customers and solve their issues. Data Entry Specialists As a business grows it becomes increasingly difficult to keep the records of the data that are generated. A remote data entry specialist can be extremely helpful. These professionals organize the information from online forms, surveys and sales transactions into databases so that other team members can access it easily. They also digitize documents and transcribe audio. Other duties may include verifying and updating the information that is stored in these databases. To be considered for this job one needs to possess basic computer skills as well as an impressive typing speed. Many employers will provide a list of required software or equipment that is necessary to perform this job. There are also freelance websites which offer this type of work to anyone who has access to a computer and internet connection. These freelance sites often allow you to choose the projects you'd like to work on and pay you according to your speed and accuracy. Other jobs can be done at home by people who do not have the necessary equipment, like data entry specialists for call centers. These jobs require workers to interact with customers and collect their details over the phone, and they need to have excellent customer service skills. These jobs can be demanding and long hours, but can also be rewarding. Find jobs in data entry on freelance sites that specialize in such work, such as Upwork. These sites can help you to stay clear of scams and locate legitimate jobs that fit your abilities and preferences. Searching for a job title using keywords such as “data entry” or “virtual assistant” is a great place to start. You can also look at specialized websites like Capital Typing or SigTrack that focus on online transcription and data entry. Both of these sites will have an area on their website that lists current positions. Administrative Assistants A great work-from-home career choice Administrative assistants, also known as secretaries or receptionists help the entire office by managing communications and supporting executives. They are accountable for scheduling meetings, coordinating emails, preparing company reports and entering data. They also maintain contact lists manage schedules, and make travel arrangements. The ideal candidate will be an excellent communicator and able to manage multiple tasks at the same time and stay organized. The majority of admin assistants work in offices, although some jobs allow employees to telecommute. You may also be required to travel occasionally. A degree in the areas of general management, business administration or organizational studies is useful. It is also essential to have on-the-job training, which shows that you're capable of handling a variety of administrative tasks. You must also improve your computer abilities and have a good grasp of Microsoft Office software. If you do not have a degree from a college, you may be interested in enrolling in a typing or secretarial school, or taking courses in data entry and accounting. To be a good admin assistant, you need to possess the right mix qualities and skills to keep your coworkers and boss happy. You must be a multitasker capable of working in a devoid of supervision and quickly respond to changing priorities. You'll also have to be able to provide excellent customer service because you'll be handling lots of phone calls. In addition to being polite and friendly and always speaking clearly, use correct grammar and put your customers at ease. Administrative professionals work in almost every sector, with the highest concentration in hospitals, schools and government agencies. You might be able to find a job in the medical or legal field, but they are typically full-time positions in traditional offices. Many Americans have a long career that extends into their 60s and would agree that it is important to find a job with a balanced work-life, and also the possibility of upward mobility. It's time to consider your options and begin looking for jobs that allow you to work from your home.